Motek Privacy Policy

Motek and its affiliated entities (collectively, “Motek,” “we,” “us,” or “our”) respect your privacy and are committed to protecting the information you provide when you interact with our website, restaurants, services, and digital platforms.

This Privacy Policy describes how we collect, use, disclose, maintain, protect, and otherwise process information collected through our website, online ordering platforms, reservation systems, careers page, Wi‑Fi services, social media pages, email communications, and other services that link to or reference this Privacy Policy (collectively, the “Services”).

By using our Services, submitting information to us, or otherwise interacting with us, you acknowledge that you have read and understand the practices described in this Privacy Policy.

Information We Collect

We may collect the following categories of information:

Personal Identifiers

Including your name, email address, telephone number, mailing address, IP address, online identifiers, and similar contact information.

Commercial Information

Including reservation history, order history, purchasing activity, customer preferences, and transaction details.

Payment Information

Payment information may be processed by third-party payment processors. We do not store full payment card information on our systems.

Internet and Device Information

Including browser type, operating system, device information, website usage activity, cookies, analytics data, referral URLs, interaction data relating to your use of the Services, and information collected through tools such as Google Analytics, Meta Pixel, TikTok Pixel, or similar analytics and advertising technologies.

Communications

Including emails, customer service inquiries, reviews, survey responses, social media interactions, and other communications with us.

Applicant and Employment Information

If you apply for employment with Motek, we may collect resumes, employment history, educational background, references, certifications, work authorization information, compensation expectations, and other information submitted in connection with an employment application. Applications may be submitted directly through our Services or through third-party recruiting platforms.

How We Collect Information

We may collect information:

• directly from you when you make a reservation, place an order, sign up for guest Wi‑Fi, contact us, sign up for marketing communications, complete forms, create an app account, apply for employment, or otherwise interact with our Services;
• automatically through cookies, analytics tools, pixels, and similar technologies;
• from third parties, including reservation providers, delivery platforms, payment processors, analytics providers, recruiting platforms, marketing vendors, and social media platforms.

How We Use Information

We may use information we collect to:

• provide and operate our Services;
• process reservations, orders, payments, transactions, app functionality, and guest Wi‑Fi access;
• communicate with you regarding reservations, purchases, inquiries, promotions, SMS/text communications, marketing campaigns, or customer service matters;
• improve our restaurants, website, products, and customer experience;
• personalize content, promotions, and marketing communications;
• maintain security and prevent fraud or misuse of the Services;
• evaluate job applicants and administer recruiting and hiring processes;
• comply with legal obligations and enforce our policies and agreements; and
• carry out other legitimate business purposes.

Cookies, Pixels, and Analytics

We and our service providers may use cookies, pixels, web beacons, analytics tools, SDKs, and similar technologies to collect information regarding your interactions with the Services.

These technologies help us analyze website traffic, improve functionality, personalize user experience, maintain security, support advertising and marketing efforts, monitor app functionality, and better understand how users interact with our Services.

We may use tools such as Google Analytics, Meta Pixel, TikTok Pixel, and similar technologies.

You may modify your browser settings to limit or disable cookies, although some portions of the Services may not function properly as a result.

Some browsers offer a “Do Not Track” setting. Because there is currently no uniform standard for Do Not Track signals, our Services may not respond to such signals at this time.

Marketing and SMS Communications

You may opt out of receiving promotional emails from us at any time by using the unsubscribe link included in marketing emails or by contacting us directly.

We may also send SMS or text communications relating to reservations, waitlists, account activity, operational updates, customer service matters, loyalty or app-related notifications, and marketing campaigns.

Where required by law, marketing text messages are sent only after you affirmatively opt in through our website, app, reservation systems, Wi‑Fi portals, or other promotional sign-up methods.

Message frequency may vary. Message and data rates may apply depending on your mobile carrier and plan. Consent to receive marketing text messages is not a condition of purchase.

You may opt out of marketing text messages at any time by following the unsubscribe instructions in the message, including by replying STOP where applicable.

Even if you opt out of marketing communications, we may still send you transactional or service-related communications.

Mobile App and Wi‑Fi Services

If you use the Motek mobile application or guest Wi‑Fi services, we may collect additional information including device identifiers, login credentials, app usage activity, location-related information, guest profile information, and information submitted in connection with account creation or Wi‑Fi access.

Payment information submitted through the app may be processed and stored through third-party payment providers and related vendors.

Guest Wi‑Fi services may collect information such as your name, email address, telephone number, date of birth, device information, and usage activity.

Social Media and User Content

If you interact with us through social media platforms, tag our accounts, submit reviews, participate in promotions, or otherwise publicly engage with Motek online, we may collect and use information relating to those interactions.

Any information you voluntarily submit in public forums or public social media interactions may become publicly available.

How We Share Information

We may disclose information:

• to service providers that assist with reservations, online ordering, payment processing, app functionality, recruiting, website hosting, analytics, IT support, customer communications, SMS/text messaging, marketing, guest Wi‑Fi, and related business operations;
• to third-party platforms and vendors used in connection with our business operations, including reservation, ordering, delivery, payment, recruiting, and marketing providers such as OpenTable, Toast, DoorDash, Resy, Mailchimp, and similar providers;
• to affiliated entities and related businesses;
• to professional advisors, insurers, auditors, and legal counsel;
• to government agencies, regulators, courts, or law enforcement where required by law or legal process;
• in connection with a merger, sale, restructuring, financing, or other corporate transaction; and
• with your consent or at your direction.

We do not sell personal information for monetary compensation.

Applicant Privacy

If you submit an application for employment with Motek, we may use the information you provide to evaluate your qualifications, communicate with you regarding employment opportunities, conduct lawful background or reference checks where permitted, maintain hiring records, and comply with legal obligations.

Applicant information may be shared with recruiting platforms, human resources providers, background check vendors, and professional advisors assisting with hiring and employment administration.

Data Retention

We retain information for as long as reasonably necessary for the purposes described in this Privacy Policy, including to provide Services, maintain business and legal records, resolve disputes, enforce agreements, comply with legal obligations, protect our business interests, and administer employment-related matters.

Applicant information may be retained for future employment opportunities and legal compliance purposes unless otherwise prohibited by law. Unless a longer retention period is required by law or legitimate business needs, applicant information is generally retained for up to twelve (12) months following a hiring decision.

Certain information may be retained longer where required by law, regulatory obligations, fraud prevention needs, tax and accounting obligations, or legitimate business purposes.

Security

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, disclosure, misuse, alteration, or loss.

However, no method of electronic transmission, storage, or internet-based communication is completely secure, and we cannot guarantee absolute security.

International Data Transfers

Our Services are operated in the United States. Information collected through the Services may be processed, stored, or transferred within the United States or other jurisdictions where our service providers operate.

By using the Services, you acknowledge that your information may be transferred to and processed in jurisdictions that may have different data protection laws than your home jurisdiction.

Third-party vendors and platforms used in connection with our Services may maintain separate privacy policies and practices governing their handling of information.

Third-Party Services and Links

Our Services may contain links to third-party websites, platforms, or services. We are not responsible for the privacy practices or content of third-party services.

Children’s Privacy

Our Services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18.

Your Privacy Rights

Depending on your jurisdiction, you may have certain rights relating to your personal information, including rights to access, correct, delete, or request information regarding how your information is processed.

California residents may have certain rights under applicable California privacy laws, including the right to request access to categories and specific pieces of personal information collected about them, the right to request deletion or correction of certain personal information, and the right to request information regarding how personal information is disclosed or shared.

California residents may also have the right to opt out of certain sharing activities involving personal information used for targeted advertising, analytics, or cross-context behavioral advertising purposes. Motek does not sell personal information for monetary compensation.

Some browsers and browser extensions may offer Global Privacy Control (“GPC”) settings or similar privacy preference signals. Where required by applicable law, we may process such signals in connection with targeted advertising or analytics activities.

To submit a privacy-related request, please contact us using the information below.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any updates will become effective upon posting the revised policy on our website.

Contact Us

If you have any questions regarding this Privacy Policy or our privacy practices, please contact:

Marketing@motek.com

928 Broadway, New York, NY 10010

Effective Date: May 18, 2026